AI Partner Platform

Overview#

The AI Partner Platform provides a conversational AI infrastructure that enables organizations to build, deploy, and monitor AI-powered chat experiences with their own private knowledge bases. It includes a Partner Development Kit (CDK), Bring Your Own Knowledge (BYOK) capabilities, an interactive playground for testing, and advanced analytics and observability tools.

Key Features#

• Partner Development Kit (CDK) - High-level conversation management APIs for building AI-powered chat experiences with multi-turn sessions, persistent context, and automatic message history management.
• Bring Your Own Knowledge (BYOK) - Ingest documents from multiple sources (documents, webpages, databases, APIs, and custom sources) to ground AI responses in your organization's private knowledge base using semantic search.
• Interactive Playground - Test and iterate on AI partner configurations, prompts, and knowledge bases in a sandbox environment before deploying to production.
• Conversation Management - Full session lifecycle management including active, paused, archived, and expired states, with token usage tracking and conversation statistics.
• Semantic Search - Vector-based document retrieval enables AI partners to find and reference the most relevant knowledge when answering questions.
• Document Processing - Automatic document chunking with sliding window overlap ensures comprehensive coverage of ingested content.
• Content Deduplication - Intelligent deduplication prevents redundant knowledge base entries, keeping your AI partner's knowledge clean and efficient.
• Usage Analytics - Track token consumption, conversation volumes, response quality, and session metrics for operational visibility.
• Programmable API Access - Full API support for managing AI partners, conversations, knowledge bases, and analytics programmatically.

Use Cases#

• Internal Knowledge Assistant - Deploy an AI-powered assistant that answers questions using your organization's internal documentation, policies, and procedures.
• Investigation Support - Provide investigators with an AI partner that can search across case files, evidence summaries, and analytical reports to surface relevant information quickly.
• Customer-Facing Chatbot - Build customer-facing conversational experiences grounded in your product documentation and support knowledge base.
• Training and Onboarding - Create AI-powered training assistants that help new team members learn organizational processes and best practices.

Integration#

The AI Partner Platform integrates with other Argus modules to enhance conversational AI capabilities:

• Knowledge Management - Ingest and index documents from across the platform to build comprehensive AI knowledge bases.
• Case Management - AI partners can reference case data and investigation context to provide relevant assistance.
• AI Partners (Usage Tracking) - Token consumption and costs are tracked through the AI Partners usage management module.
• Audit Trail - All AI partner interactions and knowledge base changes are logged for compliance and accountability.

Last Reviewed: 2026-02-05