Overview#
A chief of investigations walks into a weekly command briefing and needs to answer one question before anything else: are clearance rates trending up or down, and where are resources straining? The Analytics Dashboard Platform answers that question before the meeting starts. Real-time dashboards surface current case status, historical trend analysis reveals seasonal patterns, and predictive analytics flag where caseloads are heading next quarter.
Built for law enforcement executives, intelligence managers, financial crime team leads, and government programme managers, the platform transforms raw investigation data into strategic insight. Sub-second refresh rates, configurable KPIs, and direct integration with records management and CAD systems mean dashboards reflect operational reality, not last night's batch run.
Key Features#
- Real-time dashboards with sub-second data refresh and live case status updates via GraphQL subscriptions
- Historical trend analysis with year-over-year comparisons and seasonal pattern recognition
- Predictive analytics using machine learning for case resolution probability, time-to-close estimates, and resource forecasting
- Comparative analysis with peer benchmarking against similar-sized agencies and national standards
- Custom analytics engine with flexible KPI configuration, calculated fields, and scheduled report generation
- Investigation efficiency KPIs: time-to-first-action, time-to-resolution, and evidence processing time
- Quality KPIs: case clearance rates, prosecutor acceptance rates, and conviction rates
- Resource utilisation KPIs: caseload balance, capacity utilisation, and cost per case
- Compliance KPIs: chain of custody compliance, disclosure timeliness, and policy adherence
- Multi-tenant architecture with organisation-level data isolation across all dashboard views
- WCAG 2.2 AAA compliant interface supporting all UI components for accessibility
Use Cases#
- Executive Oversight: Leadership monitors real-time KPIs across the entire agency, identifying bottlenecks and resource allocation opportunities before they become operational problems.
- Investigation Analysis: Analysts gain insight into case progression, outcomes, and investigator workload to improve team performance.
- Compliance Reporting: Automated reporting for oversight and accountability, with audit trails tracking all data access and report generation for regulatory requirements.
- Strategic Planning: Multi-year trend identification and performance trajectory forecasting support long-term policy development and budget planning for government programme managers.
- Resource Optimisation: Data-driven resource allocation based on caseload projections, staffing needs, and workload distribution analysis.
Integration#
- Evidence management systems for automated metric collection without manual data entry
- Records Management Systems including Mark43, Tyler Technologies, Motorola Solutions, and Axon Records
- Computer-Aided Dispatch systems for complete incident lifecycle tracking
- Financial and payroll systems for cost-per-case tracking and budget management
- Role-based data access controls with CJIS, GDPR, and HIPAA compliance
- Export to Excel, CSV, PDF, and direct API access for external tools
- 153 third-party integrations supported through the connector registry
Open Standards#
- GraphQL (June 2018 specification): All dashboard queries, mutations, and live metric subscriptions are served over a typed GraphQL API, with real-time updates delivered via GraphQL subscription operations.
- RFC 6455 (WebSocket): Sub-second KPI refresh and live case-status updates are delivered through WebSocket connections managed by the platform's subscription layer, as defined by RFC 6455.
- W3C WCAG 2.2: The dashboard interface targets Level AAA conformance under the Web Content Accessibility Guidelines 2.2, ensuring all UI components are accessible to users with disabilities.
- ISO 8601: All time-range parameters, trend boundaries, and KPI timestamps are parsed and stored as ISO 8601 date-time strings with explicit UTC offsets.
- OAuth 2.0 (RFC 6749) and JWT (RFC 7519): Dashboard access is gated by bearer tokens issued as JSON Web Tokens; tenant-scoped subscriptions are enforced using claims validated per RFC 7519.
- RFC 4180 (CSV): Tabular dashboard data and KPI exports are produced as comma-separated value files conforming to the RFC 4180 MIME type and formatting rules.
- ISO 19005 (PDF/A): Report exports support archival-grade PDF/A-1, PDF/A-2, PDF/A-3, and PDF/A-4 variants as defined by the ISO 19005 series, ensuring long-term readability for compliance and audit purposes.
Last Reviewed: 2026-02-05 Last Updated: 2026-04-14