Knogin
Public Safety Command Center

When Infrastructure Fails, Argus Doesn't

Next-generation emergency response that operates independently of vulnerable networks, because every second of a 911 call matters, and your community can't wait for a carrier to fix their outage.

See It In ActionDownload Capabilities Brief
<10m
Location Accuracy
91%
Faster Coordination
100%
Infrastructure Independence
The Reality

The Reality of Modern Emergency Response

Every year, millions of 911 calls test the limits of systems designed decades ago. When a parent calls about their child's medical emergency, when a witness reports an active threat, when a community faces disaster, the technology behind the response determines whether seconds are saved or lost.

The challenge isn't the dedication of your personnel. Emergency dispatchers, first responders, and command staff demonstrate extraordinary commitment under pressure every day. The challenge is that they're often fighting their own tools while trying to save lives.

What Modern Response Demands

  • Simultaneous coordination across police, fire, and EMS
  • Real-time location intelligence on every unit and every caller
  • Seamless communication across jurisdictional boundaries
  • The ability to scale instantly during surge events
  • Continuous operation when traditional infrastructure fails

What Most Agencies Actually Have

Siloed systems that don't share data across agencies
Decade-old CAD platforms requiring manual workarounds
Communication gaps between agencies using incompatible equipment
Limited ability to scale during major incidents
Complete dependence on carrier networks that have failed repeatedly

Argus was built to close this gap, not by adding another point solution to an already fragmented stack, but by providing a unified command platform that treats public safety as the integrated challenge it actually is.

Interactive Journey

Follow an Incident from First Ring to Resolution

Select a scenario to see how Argus improves emergency response across your entire operation.

Scenario 1

Multi-Vehicle Highway Collision with Entrapment

The Call Comes In (0:00)

A motorist dials 911 reporting a serious collision on the interstate, multiple vehicles, at least one person trapped, smoke visible. The caller is stressed, providing fragmented information while traffic backs up around them.

The dispatcher manually references paper protocols to classify the incident. They place separate phone calls to fire control, ambulance dispatch, and highway management. Each agency receives verbal information only, no shared visual, no common operating picture.

  • Fire control wait time: 90+ seconds on hold
  • Ambulance dispatch: another 75 seconds
  • Highway management: 60 more seconds
  • Total coordination time before first unit moves: 5+ minutes

Measurable Impact

Dispatch Coordination
330 seconds29 seconds
Agency Notification
Sequential callsSimultaneous alerts
Situational Awareness
FragmentedUnified picture
Dispatcher Workload
High stressFocused support
Scenario 2

Missing Vulnerable Person During Heat Emergency

The Report Arrives (0:00)

A care facility reports a dementia patient missing during an extreme heat advisory. The individual is insulin-dependent, disoriented, and hasn't been seen for over an hour. Temperatures exceed 105°F.

Officers are dispatched with a physical description and last known location. Search areas are assigned based on supervisor intuition. There's no systematic way to track which areas have been cleared or correlate with other data sources.

  • No integration with traffic cameras or license plate readers
  • No method to correlate with other active calls
  • Welfare check process is entirely manual
  • No automated escalation if check-ins are missed

Measurable Impact

Search Optimization
Intuition-basedData-driven
Sighting Correlation
Manual reviewAuto-matching
Area Tracking
Radio callsReal-time visual
Responder Safety
Hope-basedSystematic
Scenario 3

Active Threat with Multi-Jurisdictional Response

The Emergency Unfolds (0:00)

Multiple 911 calls report shots fired at a commercial location near a jurisdictional boundary. Callers provide conflicting information about shooter count and location. The situation is evolving rapidly.

The primary PSAP dispatches local units while attempting to contact neighboring jurisdictions by phone. Each agency operates from their own CAD system with no shared view. Radio communications between agencies may be impossible without manual patches.

  • School resource officers may not learn about threat for several minutes
  • Officers from different departments have no common tactical picture
  • Incident command established verbally with relay delays
  • Information passed through radio relays creates distortions

Measurable Impact

Cross-Agency Notification
Phone callsInstant alerts
Tactical Awareness
SiloedUnified picture
Radio Interoperability
Manual patchesAutomatic
Infrastructure Need
CompleteIndependent mesh
Scenario 4

Natural Disaster with Surge Demand

The Storm Arrives (0:00)

A major weather event strikes your jurisdiction. Call volume increases 400% within the first hour. Traditional infrastructure begins failing, cell towers are damaged, power outages spread, and roads become impassable in some areas.

The 911 queue grows as dispatchers are overwhelmed. Callers wait 10, 15, 20 minutes, if they can connect at all. Social media fills with rescue requests that dispatchers can't see, prioritize, or track.

  • Some callers can't complete their 911 connection at all
  • Field units lose contact with dispatch in damaged coverage areas
  • No visibility into which personnel are safe
  • Mutual aid requests go out by phone to overwhelmed centers

Measurable Impact

Call Handling
Fixed capacityAuto-scaling
Social Media
InvisibleIntegrated
Connectivity
Carrier-dependentSatellite mesh
Mutual Aid
Phone callsPlatform requests
Unified Platform

The Unified Platform Behind the Response

Argus integrates the capabilities that legacy vendors sell as separate products, and separate contracts, into a single operational platform.

Emergency Communications Center

Handle NG911 calls with AI-powered triage that prioritizes by severity, not arrival order.

  • Natural language processing in real-time
  • Multi-language support with live translation
  • Intelligent automation for surge scaling

Duty of Care & Personnel Safety

Track deployed responders in real-time with automated welfare check protocols.

  • High-risk zone monitoring
  • Automatic escalation for missed check-ins
  • Pre-travel intelligence briefings

Geospatial Intelligence

Interactive mapping with real-time resource tracking and 3D terrain visualization.

  • Geofencing with automatic alerts
  • Heat map generation
  • Offline map caching for field units

Multi-Agency Coordination

War Room functionality creates shared operational pictures across jurisdictional boundaries.

  • Automatic interoperability
  • Joint incident management
  • Regional coordination support

Stream Analytics Engine

Continuous monitoring of social media, IoT sensors, and intelligence feeds.

  • Rescue request detection from social platforms
  • Geolocation and prioritization
  • Tracking to completion

Alerts & Notifications

Intelligent alert routing ensures the right people receive critical information immediately.

  • AI-powered prioritization
  • Multi-channel delivery
  • Escalation protocols

Playbooks & Automation

Codify your agency's best practices into automated response protocols.

  • Automatic notification triggers
  • Resource activation
  • Agency coordination

Analytics & Reporting

Transform operational data into actionable intelligence.

  • Response time pattern analysis
  • Resource allocation optimization
  • Compliance documentation
Proven Results

Measured Impact

Real performance metrics that demonstrate the difference between legacy systems and Argus.

<0
Location Accuracy

vs 30+ meters with legacy systems

0%
Dispatch Coordination Reduction

Multi-agency coordination time savings

0x
Surge Capacity

Normal call volume handling

0s
Warning Delivery

Multi-channel alert delivery

0%
Infrastructure Independence

Operation when carrier networks fail

Compliance Ready

Built for Government, Ready for Mission-Critical Operations

Argus meets the security, compliance, and interoperability standards that public safety operations require, not as afterthoughts, but as foundational architecture.

Communications Standards

NG911 / i3Ready
CAP / IPAWSCompliant
P25 / ISSICompatible
FirstNet / LMRInteroperable

Data Standards

NEMSIS 3.5Ready
EDXL / HAVECompliant
HL7 FHIRReady
NIEMConformant

Security & Privacy

CJIS Security PolicyCompliant
FedRAMPReady
SOC 2 Type IIReady
GDPR / State PrivacyCompliant
Real-World Challenges

Designed from Real-World Challenges

Every Argus capability addresses documented gaps exposed during actual emergency responses.

What Failed

Communications infrastructure collapsed, rescue teams couldn't coordinate, thousands trapped with no way to call for help. Standard emergency response systems were completely offline.

How Argus Helps

Argus mesh networking maintains connectivity when infrastructure fails. Offline-capable applications enable responder coordination without cellular service.

What Failed

Warning systems failed to reach affected areas in time. Evacuation orders came too late for many residents. Single-channel alert systems proved inadequate.

How Argus Helps

Argus multi-channel public warning with delivery confirmation ensures alerts reach everyone through SMS, application notifications, sirens, and social media simultaneously.

What Failed

Responders lacked real-time building intelligence. Command didn't know who remained inside or where they were located. Paper-based building plans proved inadequate.

How Argus Helps

Argus 3D building models with real-time occupancy data help responders locate victims and plan safe extraction routes.

What Failed

Record temperatures overwhelmed 911 systems. Vulnerable population check-ins couldn't be completed. Traditional dispatch couldn't scale to meet surge demand.

How Argus Helps

Argus AI triage scales with surge events. Vulnerable population databases enable proactive outreach before emergencies escalate.

What Failed

Thousands of citizen rescue requests flooded social media but remained invisible to official dispatch, unable to be seen, prioritized, or tracked by the systems that needed them most.

How Argus Helps

Argus Stream Analytics integrates social media monitoring with dispatch operations, capturing requests from any platform and tracking them to completion.

Get Started

Your Community Deserves Modern Emergency Response

The technology protecting your residents shouldn't be the constraint on your response. When your personnel are ready, your systems should be ready too.

Request Personalized DemonstrationDownload Capabilities Brief

Built for public-sector security requirements

SOC 2 Type II Ready
CJIS Ready
FedRAMP Ready
24/7 Support