Grenfell Tower Fire
London, UK - June 2017
What Failed
The London Fire Brigade's command and control systems could not provide commanders with real-time information about the building's layout, occupancy, or the fire's progression. Dispatchers lacked integrated data to coordinate the response.
Why It Failed
Siloed systems with no unified operational picture. Building data existed but was not accessible to responding units. Communication between control room and ground commanders relied on voice radio without shared situational awareness.
What Would Have Prevented It
A unified command platform with real-time building data integration, automatic resource tracking, and shared operational displays accessible to all command levels simultaneously.