Transparent Pricing for Critical Infrastructure
Clear, predictable costs with no hidden fees. The same pricing for every operator, because CI operational budgets demand transparency, physical security requires certainty, and multi-site resilience planning leaves no room for billing surprises.
Critical infrastructure operational budgets are scrutinised at every level. Multi-site operations demand cost certainty. And CI operators deserve to know exactly what they're paying for before they commit.
That's why we publish our pricing openly. Every operator sees the same numbers. No opaque "custom quotes" that vary based on negotiating leverage. No surprise invoices after implementation. No escalating fees that blow through approved capital programmes.
This approach is uncommon in infrastructure technology. Transparency is good practice. Open procurement reduces costs, improves competition, and ensures regulatory defensibility. We believe CI operators should benefit from the same transparency they're expected to demonstrate to regulators and the public.
Built Around Your Operational Reality
Pricing designed for how critical infrastructure operators actually work, not how vendors wish they did.
No Per-Seat Licensing
Add security officers, operations staff, and facility managers without adding invoices. Your success expanding capabilities shouldn't trigger billing alerts.
Integrations Included
Connecting your access control, CCTV, BMS, SCADA, and perimeter security systems shouldn't require separate contracts. We want you to connect everything.
Predictable AI Processing
Run as many threat analyses, anomaly detections, and predictive assessments as your multi-site operations require without calculating cost-per-inference.
Multi-Year Budget Protection
Lock in rates for your full contract term. No automatic escalators. No "market rate adjustments." Defensible in any regulatory review.
Deployment That Fits Your Requirements
Every operator has different compliance obligations and infrastructure preferences. We support all deployment models at the same base pricing.
Cloud-Hosted SaaS
CI-grade managed infrastructure
Operators prioritising rapid deployment with ISO 27001 and SOC 2 compliance
What's Included
- CI-grade managed infrastructure on ISO 27001 and SOC 2 Type II certified platforms
- Automatic updates and security patches
- 99.9% uptime SLA with redundant availability zones
- Geographic data residency options
- Disaster recovery and backup included
- 24/7 monitoring and incident response
Security & Compliance
All deployment models use the same base pricing. You shouldn't pay more for meeting your security mandates.
On-Premises
Complete infrastructure control
Operators requiring air-gapped OT networks or isolated control room environments
What's Included
- Full software licence for your data centre or control room
- Deployment support for air-gapped OT network environments
- Technical documentation and runbooks
- Training for your infrastructure and operations teams
- Regular security updates and patches
- Upgrade path to new versions
Security & Compliance
All deployment models use the same base pricing. You shouldn't pay more for meeting your security mandates.
Hybrid Deployment
Best of both environments
Operators keeping OT data on-premises whilst leveraging cloud AI for threat analytics
What's Included
- On-premises core platform and OT data storage
- Cloud-based AI processing for threat analytics on encrypted data
- Secure synchronisation between environments
- Unified management interface across all sites
- Flexible configuration for what stays local
Security & Compliance
All deployment models use the same base pricing. You shouldn't pay more for meeting your security mandates.
CI Secure Cloud
Enhanced regulatory compliance
National CI operators, CISA framework alignment, NIS2 and CER Directive compliance requirements
What's Included
- Deployment on security-hardened, compliance-certified infrastructure
- Enhanced security controls aligned with CISA frameworks
- Dedicated tenant isolation for critical operations
- NIS2 Directive and CER Directive compliance documentation support
- Priority support from security-cleared personnel
Security & Compliance
All deployment models use the same base pricing. You shouldn't pay more for meeting your security mandates.
Capacity Tiers That Scale With Your Operations
Choose the tier that matches your current operations. All tiers include the full platform, no feature gating. The difference is capacity, not capability.
Save 15% with annual billing
Starter
Small facilities, single-site operations, specialised teams
€10,178/year
Professional
Mid-sized operators, regional infrastructure, multi-site facilities
€50,980/year
Enterprise
Large operators, national infrastructure networks, port/airport authorities
€265,180/year
Mission-Critical
National CI networks, critical national infrastructure, multi-operator consortiums
€1,019,980/year
Detailed Feature Comparison
| Feature | Starter | ProfessionalMost Popular | Enterprise | Mission-Critical |
|---|---|---|---|---|
| Active Incidents | Up to 50 | Up to 300 | Up to 2,000 | Unlimited |
| Operational Data Storage | 250 GB | 1.5 TB | 10 TB | Custom |
| Named Users | Up to 12 | Up to 60 | Up to 400 | Unlimited |
| Concurrent Users | 5 | 25 | 150 | Custom |
| Intelligence Providers | Core Set | Any Provider | Any Provider | Any Provider |
| AI Models | Any Model | Any Model | Any Model | Any Model + Priority |
| AI Tokens | 2M tokens/month | 15M tokens/month | 100M tokens/month | 500M tokens/month |
| API Access | REST | REST + GraphQL | Full API | Full + Priority |
| Support Level | Business Hours | Extended Hours | 24/7 | 24/7 + Dedicated |
| Training | Self-Service | Instructor-Led | Custom Programme | Embedded |
| Integrations | Unlimited | Unlimited | Unlimited | Unlimited + Priority Dev |
Flexible Add-Ons for Growing Needs
Extend your capacity with transparent, pay-as-you-need add-ons.
AI Token Packs
Need more AI processing capacity? Add token packs to any tier.
AI Starter Pack
5M tokens/month
AI Professional Pack
25M tokens/month
AI Enterprise Pack
125M tokens/month
Additional Storage
Expand operational data storage beyond your tier's included capacity.
Volume discounts available for 5TB+ commitments
Additional Named Users
Add more named users beyond your tier limits.
Concurrent user limits scale proportionally
Open Integration Architecture, Connect Everything
We don't limit you to a fixed list. If it has an API, Argus connects to it.
Our Integration Philosophy
Traditional vendors market "X integrations" as a feature. We think that's the wrong approach. The moment you commit to a fixed list, you've created a limitation. What happens when a better OT security platform emerges? When a new AI model outperforms those on your vendor's list?
Operational Technology
Connect any SCADA, BMS, access control, CCTV, or perimeter security system your facilities use
What This Means For Your Budget
- No surprise integration invoices
- No per-connector licensing fees
- No "premium connector" tiers
- No metered API costs
- No limits on data volume transferred
Connect any system with an API. We provide connector development, configuration, and maintenance at no additional cost.
Understanding Total Cost of Ownership
See how traditional platform costs compare when you factor in everything.
Estimates based on industry averages. Actual savings vary by operator.
Support That Matches Your Operations Tempo
Every support level includes unlimited requests, software updates, and knowledge base access.
| Support Level | Availability | Response Time (P1) | Channels | Included In |
|---|---|---|---|---|
Standard | M-F, Business Hours | 4 hours | Email, Portal | Starter |
Extended | M-F, Extended Hours | 2 hours | Email, Portal, Phone | Professional |
24/7 | 24/7/365 | 1 hour | All + Video | Enterprise |
Dedicated | 24/7/365 | 30 minutes | All + Direct Line | Mission-Critical |
All Support Tiers Include
Multi-Year & Volume Benefits
Multi-Year Commitments
Multi-Site / Multi-Operator Discounts
Operators purchasing across multiple sites or through consortium agreements receive volume discounts:
Infrastructure Funding Compatibility
- Pricing structured for EU CER Directive funding mechanisms and national CI investment programmes
- Documentation available for infrastructure grant applications and regulatory submissions
- Flexible payment terms aligned with national critical infrastructure programme disbursement schedules
What's Never Extra
Unlike traditional vendors, these are included, not billed separately:
Our Commitment to Pricing Transparency
These are promises we make to every CI operator.
Published Pricing
All pricing tiers and structures are published openly. No "contact sales for pricing" on standard offerings.
No Hidden Fees
Every potential cost is disclosed upfront. Implementation services are quoted in writing before work begins.
No Discriminatory Pricing
The same base pricing for every operator. We don't charge more because you have a bigger budget.
Rate Lock Guarantee
Contract prices are locked for the full term. No automatic escalators, no "market adjustments."
Data Portability
Export your data at any time at no charge. It's your operational intelligence, we're the stewards.
Fair Exit Terms
Clear, fair exit provisions. We earn continued business through value, not contractual lock-in.
Frequently Asked Questions
Instead of charging per user or per seat, we base pricing on platform capacity, including active incidents, storage, and concurrent users. This means you can add security officers, operations staff, and facility managers without incurring additional licence fees. Your entire operation runs under a single capacity tier rather than paying per-user fees that punish growth.
All tiers include the ability to connect to any system with an API, including your SCADA, BMS, access control, CCTV, perimeter security, threat intelligence providers, AI models, and more. We provide connector development, configuration, and ongoing maintenance at no additional cost. Our open architecture means you're never limited to a fixed list of "supported" integrations.
Our published pricing simplifies procurement for critical infrastructure operators. All costs are transparent and documented, making it straightforward to include in capital expenditure proposals, regulatory submissions, and board approvals. We provide all documentation needed for infrastructure investment cases and can structure payment terms to align with your budgetary cycles.
Our platform is designed with NIS2 Directive requirements in mind. This includes incident reporting workflows, supply chain risk management, security audit trails, and compliance documentation. The CI Secure Cloud deployment option provides enhanced controls aligned with NIS2 essential entity requirements. All tiers include the compliance features needed to support your NIS2 obligations.
Our hybrid deployment model is specifically designed for OT/IT convergence challenges. Sensitive OT data stays on-premises within your air-gapped control networks, whilst cloud-based AI processes encrypted data for threat analytics and anomaly detection. Secure synchronisation ensures unified visibility without compromising OT network isolation.
Our published tier pricing is consistent for all operators as part of our transparency commitment. However, multi-year commitments and multi-site purchases qualify for published discount tiers. Implementation services for complex multi-site deployments are quoted based on actual scope.
Our platform is built for distributed operations. A single licence covers your entire organisation regardless of the number of physical sites. Each site can be configured independently whilst maintaining centralised visibility and management. We provide deployment support for each site, including network configuration, OT system integration, and local team training.
Operators deploying across multiple sites or purchasing through consortium agreements receive volume discounts: 5% for 2-5 sites or operators, 10% for 6-10, and custom arrangements for larger consortiums. All discounts apply to the published tier pricing. We don't inflate prices before applying discounts.