Transparent Pricing for Utility Operations
Clear, predictable costs with no hidden fees. The same pricing for every utility, because operational budgets deserve transparency and rate cases demand clarity.
Utility operational budgets are under constant scrutiny. Rate cases demand full cost transparency. And utility operators deserve to know exactly what they're paying for before they commit.
That's why we publish our pricing openly. Every utility sees the same numbers. No opaque "custom quotes" that vary based on negotiating leverage. No surprise invoices after implementation. No escalating fees that blow through approved capital programmes.
This approach is uncommon in utility technology. Transparency is good practice. Open procurement reduces costs, improves competition, and ensures regulatory defensibility. We believe utility operators should benefit from the same transparency they're expected to provide ratepayers.
Built Around Your Operational Reality
Pricing designed for how utilities actually operate, not how vendors wish they did.
No Per-Seat Licensing
Add field technicians, dispatchers, and engineers without adding invoices. Your success expanding operations shouldn't trigger billing alerts.
Integrations Included
Connecting your SCADA, GIS, OMS, AMI, and asset management systems shouldn't require separate contracts. We want you to connect everything.
Predictable AI Processing
Run as many predictive maintenance analyses, outage predictions, and asset health assessments as your operations require without calculating cost-per-inference.
Multi-Year Budget Protection
Lock in rates for your full contract term. No automatic escalators. No "market rate adjustments." Defensible in any rate case.
Deployment That Fits Your Requirements
Every utility has different compliance obligations and infrastructure preferences. We support all deployment models at the same base pricing.
Cloud-Hosted SaaS
Fully managed infrastructure
Utilities prioritising rapid deployment and minimal IT overhead
What's Included
- Fully managed infrastructure on Cloudflare, AWS, or Azure
- Automatic updates and security patches
- 99.9% uptime SLA
- Geographic data residency options
- Disaster recovery and backup included
- 24/7 monitoring and incident response
Security & Compliance
All deployment models use the same base pricing. You shouldn't pay more for meeting your security mandates.
On-Premises
Complete infrastructure control
Utilities requiring air-gapped OT networks or classified SCADA environments
What's Included
- Full software licence for your data centre
- Deployment support and configuration assistance
- Technical documentation and runbooks
- Training for your infrastructure team
- Regular security updates and patches
- Upgrade path to new versions
Security & Compliance
All deployment models use the same base pricing. You shouldn't pay more for meeting your security mandates.
Hybrid Deployment
Best of both environments
Utilities with sensitive SCADA data on-prem but needing cloud compute for AI analytics
What's Included
- On-premises core platform and operational data storage
- Cloud-based AI processing on encrypted data
- Secure synchronisation between environments
- Unified management interface
- Flexible configuration for what stays local
Security & Compliance
All deployment models use the same base pricing. You shouldn't pay more for meeting your security mandates.
Utility Secure Cloud
Enhanced critical infrastructure compliance
Utilities with enhanced CIP requirements, multi-state holding companies
What's Included
- Deployment on security-hardened infrastructure
- Enhanced security controls for critical infrastructure
- Dedicated tenant isolation
- Compliance documentation support
- Priority support from specialised personnel
Security & Compliance
All deployment models use the same base pricing. You shouldn't pay more for meeting your security mandates.
Capacity Tiers That Scale With Your Operations
Choose the tier that matches your current operations. All tiers include the full platform, no feature gating. The difference is capacity, not capability.
Save 15% with annual billing
Starter
Small utilities, municipal water systems, rural electric cooperatives
€10,178/year
Professional
Mid-sized utilities, regional water authorities, distribution companies
€50,980/year
Enterprise
Large investor-owned utilities, multi-state holding companies, transmission operators
€265,180/year
Mission-Critical
National grid operators, critical infrastructure networks, multi-utility conglomerates
€1,019,980/year
Detailed Feature Comparison
| Feature | Starter | ProfessionalMost Popular | Enterprise | Mission-Critical |
|---|---|---|---|---|
| Active Work Orders | Up to 50 | Up to 300 | Up to 2,000 | Unlimited |
| Operational Data Storage | 250 GB | 1.5 TB | 10 TB | Custom |
| Named Users | Up to 12 | Up to 60 | Up to 400 | Unlimited |
| Concurrent Users | 5 | 25 | 150 | Custom |
| Data Providers | Core Set | Any Provider | Any Provider | Any Provider |
| AI Models | Any Model | Any Model | Any Model | Any Model + Priority |
| AI Tokens | 2M tokens/month | 15M tokens/month | 100M tokens/month | 500M tokens/month |
| API Access | REST | REST + GraphQL | Full API | Full + Priority |
| Support Level | Business Hours | Extended Hours | 24/7 | 24/7 + Dedicated |
| Training | Self-Service | Instructor-Led | Custom Programme | Embedded |
| Integrations | Unlimited | Unlimited | Unlimited | Unlimited + Priority Dev |
Flexible Add-Ons for Growing Needs
Extend your capacity with transparent, pay-as-you-need add-ons.
AI Token Packs
Need more AI processing capacity? Add token packs to any tier.
AI Starter Pack
5M tokens/month
AI Professional Pack
25M tokens/month
AI Enterprise Pack
125M tokens/month
Additional Storage
Expand operational data storage beyond your tier's included capacity.
Volume discounts available for 5TB+ commitments
Additional Named Users
Add more named users beyond your tier limits.
Concurrent user limits scale proportionally
Open Integration Architecture, Connect Everything
We don't limit you to a fixed list. If it has an API, Argus connects to it.
Our Integration Philosophy
Traditional vendors market "X integrations" as a feature. We think that's the wrong approach. The moment you commit to a fixed list, you've created a limitation. What happens when a new SCADA system enters the market? When a better weather intelligence source emerges?
Operational Systems
Connect any SCADA, GIS, OMS, or asset management system your utility uses
What This Means For Your Budget
- No surprise integration invoices
- No per-connector licensing fees
- No "premium connector" tiers
- No metered API costs
- No limits on data volume transferred
Connect any system with an API. We provide connector development, configuration, and maintenance at no additional cost.
Understanding Total Cost of Ownership
See how traditional platform costs compare when you factor in everything.
Estimates based on industry averages. Actual savings vary by utility.
Support That Matches Your Operations Tempo
Every support level includes unlimited requests, software updates, and knowledge base access.
| Support Level | Availability | Response Time (P1) | Channels | Included In |
|---|---|---|---|---|
Standard | M-F, Business Hours | 4 hours | Email, Portal | Starter |
Extended | M-F, Extended Hours | 2 hours | Email, Portal, Phone | Professional |
24/7 | 24/7/365 | 1 hour | All + Video | Enterprise |
Dedicated | 24/7/365 | 30 minutes | All + Direct Line | Mission-Critical |
All Support Tiers Include
Multi-Year & Volume Benefits
Multi-Year Commitments
Multi-Utility Discounts
Utilities purchasing through cooperative agreements or holding company programmes receive volume discounts:
Funding Programme Compatibility
- Pricing structured for DOE, IIJA, and state PUC technology modernisation programmes
- Documentation available for funding applications
- Flexible payment terms aligned with programme disbursement schedules
What's Never Extra
Unlike traditional vendors, these are included, not billed separately:
Our Commitment to Pricing Transparency
These are promises we make to every utility.
Published Pricing
All pricing tiers and structures are published openly. No "contact sales for pricing" on standard offerings.
No Hidden Fees
Every potential cost is disclosed upfront. Implementation services are quoted in writing before work begins.
No Discriminatory Pricing
The same base pricing for every utility. We don't charge more because you have a larger service territory.
Rate Lock Guarantee
Contract prices are locked for the full term. No automatic escalators, no "market adjustments." Defensible in any rate case.
Data Portability
Export your data at any time at no charge. It's your operational data, we're the stewards.
Fair Exit Terms
Clear, fair exit provisions. We earn continued business through value, not contractual lock-in.
Frequently Asked Questions
Instead of charging per user or per seat, we base pricing on platform capacity, including active work orders, storage, and concurrent users. This means you can add field technicians, dispatchers, and engineers without incurring additional licence fees. Your entire utility operates under a single capacity tier rather than paying per-user fees that punish workforce growth.
All tiers include the ability to connect to any system with an API, including your SCADA, GIS, OMS, AMI, asset management, weather services, AI models, and more. We provide connector development, configuration, and ongoing maintenance at no additional cost. Our open architecture means you're never limited to a fixed list of "supported" integrations.
Yes. Our Starter tier is designed specifically for pilot programmes and proof-of-concept deployments. All configurations, data, and customisations transfer seamlessly when you upgrade to a higher tier. Many utilities start with a focused pilot in one service area before expanding across the organisation.
It doesn't change based on user count alone. Our capacity-based model means adding users within your tier's limits has no cost impact. You only consider upgrading when you need more active work orders, storage, or concurrent users. This lets you expand operational capabilities without budgetary uncertainty.
Our pricing structure is designed for compatibility with DOE, IIJA, and state PUC technology modernisation programmes. We provide all documentation needed for funding applications and can structure payment terms to align with programme disbursement schedules.
Our published tier pricing is consistent for all utilities as part of our transparency commitment. However, multi-year commitments and multi-utility purchases qualify for published discount tiers. Implementation services for complex deployments are quoted based on actual scope.
Annual subscriptions include a standard implementation package: platform configuration, user setup, SSO integration, initial data migration (up to 50GB), administrator and operator training, and two weeks of go-live support. Enhanced implementation for complex deployments, including on-site deployment, SCADA integration, and change management, is quoted separately.
Utilities purchasing through cooperative agreements or holding company programmes receive volume discounts: 5% for 2-5 utilities, 10% for 6-10 utilities, and custom arrangements for larger groups. All discounts apply to the published tier pricing. We don't inflate prices before applying discounts.