Your Entire Operation.
One Screen.
The average utility dispatcher toggles between 7-12 disconnected systems every shift , OMS, GIS, CIS, SCADA, AVL, workforce management, email, phone, radio, and at least three spreadsheets. That fragmentation costs 15-20 minutes of context-switching per outage event and guarantees information will be lost between systems. Electric, water, gas, wastewater, telecom, broadband , six utility types, dozens of work order categories, thousands of assets, and crews spread across your service territory. Argus brings it all into a single operational view where every data point is connected and every decision is informed.
Stop toggling between 12 systems. Start commanding your entire operation from one platform , where a work order, the asset it references, the crew assigned, and the SCADA readings that triggered it are all one click apart.
Your Command Centre. Configured Your Way.
A dispatcher managing overnight emergency calls needs different information than a planning engineer scheduling next week's preventive maintenance. A VP of Operations needs a territory-wide dashboard, while a district supervisor needs crew-level detail. Argus provides a modular dashboard where every panel is configurable by role, every metric updates in real time, and every alert demands attention proportional to its severity. No noise. No buried signals. Just the information each person needs to do their job.
Work Order Stats
Open, in-progress, completed, and overdue work orders at a glance. Filter by type (emergency, corrective, preventive, inspection, installation, customer request), priority, assigned crew, district, or date range. SLA compliance tracking highlights overdue orders before they become regulatory issues.
Asset Health
Real-time asset status across your entire infrastructure , 17+ asset classes from transformers to fire hydrants. Colour-coded health scores (0-100) surface the assets trending toward failure. Click any asset to see its full history: maintenance records, inspection results, SCADA readings, and the failure probability forecast.
PSAP Events
Emergency events from Public Safety Answering Points (911 centres) integrated directly into your operational workflow. Gas leak reports, downed wire reports, vehicle-into-pole incidents, and flood alerts appear in real time with GPS coordinates and responding agency information. No more missed radio calls or delayed phone notifications.
Lone Worker Safety
Real-time check-in status for every field worker operating alone , meter readers, leak surveyors, substation inspectors, remote facility operators. Missed check-ins trigger graduated escalation: courtesy reminder, supervisor alert, GPS broadcast, PSAP notification. Meets OSHA General Duty Clause requirements for isolated worker protection.
Outage Status
Active outages by lifecycle stage (detected, confirmed, assessed, crew dispatched, crew on site, restoring, restored, closed), affected customer count, current ETR, and assigned crew. Drill into any outage to see the full event timeline, crew communications, and customer impact. Integrated IEEE 1366 reliability tracking updates SAIDI/SAIFI in real time.
Inventory Alerts
Low-stock warnings for critical materials , transformers, poles, conductor, pipe, fittings, meters , across warehouse and on-truck inventory. Material reservations linked to scheduled work orders prevent double-allocation. Restock triggers fire automatically when inventory drops below safety stock levels calculated from historical consumption and lead time.
Work Orders That Work For You.
From a Grade 1 gas leak at 2 AM to a scheduled transformer replacement three months from now, every work order type follows your defined process with configurable approval workflows, material tracking, and compliance tagging. Kanban boards for visual managers who want drag-and-drop scheduling. List views for detail-oriented planners who want sortable, filterable tables. AI-generated orders for predictive operations teams who want the system to create work before problems become outages.
Backlog
Gas valve inspection - District 7
Scheduled
Meter installation - 1420 Elm St
In Progress
Transformer replacement - Substation 14
Water main leak - Oak Street
Completed
AI Auto-Generation
Argus analyses SCADA anomalies, asset health score deterioration trends, weather forecast impacts, and failure probability forecasts to auto-generate work orders before problems become outages. A transformer showing accelerating dissolved gas concentrations triggers a high-priority oil sampling work order , not after it fails at peak load on the hottest day of the year.
Material Cost Tracking
Every work order tracks materials consumed, labour hours charged, contractor costs, and equipment usage. Real-time cost accumulation eliminates end-of-month budget surprises. Costs flow into your EAM and financial systems for capital vs. O&M classification, storm cost tracking, and rate case documentation.
See Everything. Miss Nothing.
Your entire service territory on a live GIS map , every asset, every active work order, every crew position, and every outage boundary layered together for complete operational awareness. This is not a static map updated overnight from a GIS export. This is a live operational picture where SCADA state changes, crew GPS movements, and outage boundary updates appear in real time. Click any asset to see its health score and history. Click any crew to see their assignment, ETA, and on-truck inventory. Click any outage to see affected customers, assigned crew, and current ETR.
Crew Tracker
One Platform. Every Utility Type. Complete Operational Control.
The typical utility operations centre runs on a patchwork of 10-15 disconnected systems acquired over two decades , each with its own login, its own data model, and its own version of the truth. Dispatchers alt-tab between screens to piece together an operational picture that should be unified. Information falls between systems. Decisions are delayed by 15-20 minutes of context-switching per event. The utilities that outperform their peers on SAIDI, SAIFI, safety metrics, and customer satisfaction have one thing in common: a unified operational platform that gives every decision-maker the right information at the right time.
The utilities that serve your community deserve operations technology that matches their importance , not a patchwork of legacy systems held together with spreadsheets and institutional knowledge that retires with every departing technician.
Stop managing your operation across 12 screens. Start commanding it from one , and give your dispatchers, supervisors, and VP of Operations the unified view they have been asking for.
Talk to an Operations SpecialistDeployed on-premises or in sovereign cloud. Integrates with existing SCADA, GIS, CIS, EAM, and workforce management systems. Configured for electric, water, gas, wastewater, telecom, and broadband utilities of all ownership types.