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Overview#
The Systems Integrator domain manages systems integrator partnerships, their associated tenants, and hierarchical feature flag configurations. It enables platform administrators to manage integrator relationships and control feature availability through a cascading feature flag system that flows from platform level through integrator and tenant levels down to individual users.
Key Features#
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Integrator Management - Register and manage systems integrator partnerships with detailed profiles, contact information, and operational status tracking.
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Tenant Association - Link organizational tenants to their systems integrator, establishing the relationship hierarchy for feature flag inheritance and administrative access.
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Hierarchical Feature Flags - Control feature availability through a four-level cascade: platform defaults flow to integrator overrides, then tenant overrides, and finally user-level overrides, enabling precise feature control at every level.
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Feature Flag Inheritance - Each level inherits from the level above and can override specific flags, so changes at the integrator level automatically propagate to all associated tenants unless explicitly overridden.
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Administrative Controls - Restrict all integrator and feature flag management operations to administrative roles, ensuring that platform configuration changes are authorized and tracked.
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User-Level Overrides - Enable or disable specific features for individual users when needed for testing, phased rollouts, or special access requirements.
Feature Flag Hierarchy#
| Level | Scope | Purpose |
|---|---|---|
| Platform | All organizations | Global defaults |
| Systems Integrator | All tenants under an integrator | Integrator-specific features |
| Tenant | Single organization | Organization-specific features |
| User | Individual user | Testing and special access |
Use Cases#
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Partner Onboarding - Register new systems integrator partnerships and configure their initial feature set through integrator-level feature flags.
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Phased Feature Rollout - Enable new features for specific integrators or tenants before making them available platform-wide, supporting controlled rollout strategies.
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Custom Feature Sets - Tailor available features for different integrator partnerships based on contractual agreements and operational requirements.
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Feature Testing - Enable features for individual users at the user override level to support testing and validation before broader rollout.
Integration#
The Systems Integrator domain supports platform administration:
- Tenant Management - Integrator-tenant relationships define organizational hierarchy
- Feature Management - Feature flags control capability availability across the platform
- User Management - User-level overrides integrate with user administration
- Organization Management - Integrator structure maps to organizational boundaries
Last Reviewed: 2026-02-05