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Overview#
The DoC (Duty of Care) Notification domain manages notification delivery for duty of care operations. It handles multi-channel notification routing, delivery tracking, and preference management for alerts, incidents, and operational communications within the duty of care system.
Key Features#
- Multi-channel notification delivery (push, email, SMS)
- Notification routing based on alert severity and type
- Delivery tracking and confirmation
- User notification preference management
- Notification escalation workflows
- Organization-scoped notification configuration
- Notification history and audit trail
- Template-based notification content management
Use Cases#
- Delivering duty of care alerts to responders via appropriate channels
- Managing notification preferences for duty of care team members
- Escalating unacknowledged notifications to supervisors
- Tracking notification delivery status for critical alerts
Integration#
Integrates with general notification systems, DoC alert management, and DoC incident management for comprehensive duty of care communication.
Last Reviewed: 2026-02-05