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Overview#
The Notification Management domain provides in-app notification capabilities including user preferences management, notification templates, bulk notifications, quiet hours configuration, and read/unread tracking. This domain handles internal platform notifications distinct from the mass notification system used for emergency alerts.
Key Features#
- User notification preference management with per-type granularity
- Notification template system with variable substitution and multi-channel formatting
- Bulk notification delivery to targeted user groups
- Quiet hours configuration to suppress non-critical notifications
- Read and unread tracking with mark-as-read operations
- Multiple delivery channels: in-app, email, push, and SMS
- Support for notification types including investigation updates, evidence uploads, mentions, assignments, and alerts
Use Cases#
- Delivering in-app notifications for investigation updates and evidence uploads
- Managing user notification preferences to reduce alert fatigue
- Sending bulk notifications to teams about system alerts or assignments
- Configuring quiet hours to prevent non-critical notification delivery outside working hours
Integration#
The Notification Management domain integrates with Notification for mass emergency alerting, Alert for system alerts, Email for email delivery, and User for preference management and recipient targeting.
Last Reviewed: 2026-02-05