Routing Domain

Overview#

The Routing domain provides emergency vehicle route calculation and optimization capabilities for dispatch operations. It calculates turn-by-turn driving directions, estimates travel times, and helps dispatch centers identify the nearest available unit to an incident, supporting both single-route and multi-waypoint scenarios.

Key Features#

• Turn-by-Turn Navigation - Generate detailed step-by-step driving directions with distance and duration metrics to guide emergency units to their destination along the optimal path.

• ETA Calculation - Produce accurate estimated time of arrival based on the road network and conditions, enabling dispatchers to make informed unit selection decisions.

• Multi-Waypoint Routing - Calculate optimized routes through multiple stops for complex dispatch scenarios such as hospital transport with equipment pickup or multi-scene responses.

• Route Matrix Operations - Compute distances and durations between multiple origins and destinations in a single request, enabling rapid comparison of unit positions relative to an incident.

• Nearest Unit Detection - Identify which emergency unit can reach an incident fastest based on actual road network distances rather than straight-line approximations.

• Global Coverage - Routing calculations work worldwide using comprehensive road network data, supporting operations in any geographic region.

• Multiple Distance Units - Results are provided in meters, kilometers, miles, and feet to accommodate different operational preferences and reporting requirements.

Use Cases#

• Emergency Dispatch - Quickly determine which available unit is closest to an incident by actual driving distance and time rather than by map proximity alone.

• Hospital Transport - Calculate the fastest route to the nearest appropriate medical facility, factoring in real road conditions and facility availability.

• Resource Deployment - Plan multi-stop routes for unit repositioning, supply delivery, or scene-to-scene movement during large-scale incidents.

• Operational Planning - Use route matrix analysis to evaluate station placement, coverage areas, and response time performance across a jurisdiction.

Integration#

The Routing domain supports coordinated dispatch and operations across the platform:

• Dispatch - Route calculations feed directly into unit recommendation and assignment workflows
• Vehicle Telemetry - Real-time vehicle positions serve as route origins for ETA calculations
• Unified Command - Multi-waypoint routing supports complex incident logistics
• Mapping - Route geometry displays on operational maps for situational awareness

Last Reviewed: 2026-02-24