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Overview#
The Lone Worker domain provides safety monitoring for field workers operating alone. It manages check-in sessions with configurable intervals, tracks missed check-ins with escalation thresholds, and supports SOS and man-down emergency alerts with priority-ordered dashboard display.
Key Features#
- Lone worker session lifecycle management (active, overdue, SOS, man-down, ended)
- Configurable check-in intervals with default of 30 minutes
- Five check-in types: manual, automatic, SOS, man-down, supervisor check
- Missed check-in counting with configurable alert thresholds
- GPS location tracking on check-ins with last known position updates
- Vitals data capture (heart rate, motion, battery level)
- Overdue session detection for supervisor alerting
- Session statistics dashboard (active, overdue, SOS, man-down, total)
- Priority-ordered session display for safety dashboards (SOS first)
- Optional work order linking for field assignment context
Use Cases#
- Monitoring field worker safety with configurable check-in schedules
- Detecting overdue check-ins and escalating to supervisors for follow-up
- Responding to SOS and man-down alerts with location-aware dispatching
- Tracking worker safety statistics across the organization
Integration#
The Lone Worker domain integrates with Work Orders for session-to-assignment linking and National Telemetry for aggregated worker safety data.
Last Reviewed: 2026-02-24