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Overview#
The Utility Telemetry domain provides a provider-agnostic telemetry ingestion framework for utility infrastructure monitoring. It uses a pluggable adapter architecture to normalize readings and alarms from diverse monitoring sources into a standard format, supporting real-time infrastructure health visibility across electric, water, and gas utilities.
Key Features#
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Multi-Provider Support - Connect to seven provider types including SCADA, smart meter, pressure sensor, voltage monitor, flow meter, temperature sensor, and manual entry through a pluggable adapter architecture.
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Standardized Readings - Ingest 22 reading types across electric, water, and gas utilities with quality indicators (good, suspect, bad, stale, manually entered) for data reliability assessment.
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Alarm Management - Track 16 alarm types across four severity levels with full lifecycle management including acknowledgement, resolution tracking, and severity-based ordering.
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Provider Configuration - Configure and manage connections to telemetry providers with secure credential storage and connection health monitoring.
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Batch Ingestion - Support high-throughput data ingestion with batch reading insertion for efficient processing of large telemetry data volumes from multiple sources.
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Latest Reading Access - Retrieve the most current reading for each asset and reading type for real-time infrastructure status monitoring.
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Alarm Dashboard - View alarm statistics including active, critical, high-priority, warning, and acknowledged alarm counts for operational oversight.
Use Cases#
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Infrastructure Monitoring - Monitor utility infrastructure health in real time through telemetry readings from SCADA systems, smart meters, and field sensors.
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Alarm Response - Prioritize and manage infrastructure alarms by severity level with acknowledgement and resolution tracking for operational accountability.
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Outage Detection - Use telemetry data to detect equipment failures and service disruptions before customer reports, enabling proactive response.
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Performance Analysis - Analyze telemetry trends over time to identify degrading equipment, plan preventive maintenance, and optimize infrastructure performance.
Integration#
The Utility Telemetry domain supports infrastructure monitoring across the platform:
- Utility Infrastructure - Telemetry readings connect to infrastructure assets
- Work Order Management - Alarm conditions can trigger work order creation
- Alert System - Critical alarms feed into the platform notification system
- Analytics - Telemetry trends contribute to operational dashboards
Last Reviewed: 2026-02-24