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Overview#
The Communication domain provides a team messaging platform with channels, direct messages, threaded conversations, message reactions, @-mentions, file attachments, read receipts, and real-time message streaming via WebSocket subscriptions.
Key Features#
- Channel types: public, private, and direct message with role-based membership (owner, admin, member)
- Threaded conversations with parent-child message relationships
- Message reactions, @-mentions, and file attachments
- Read receipts and per-channel unread count tracking
- Real-time message streaming via WebSocket subscriptions
- Message editing and soft deletion with audit trail
- Multi-tenancy with organization-level isolation
- Channel lifecycle management including archival
Use Cases#
- Team coordination channels for active investigations
- Direct messaging between investigators and supervisors
- Real-time incident communication with threaded discussions
- Cross-team collaboration with public channels for transparency
Integration#
Integrates with user management for authentication, notification system for push delivery, and file storage for attachment handling. Supports WebSocket-based real-time communication.
Last Reviewed: 2026-02-05