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Overview#
The DoC (Duty of Care) Alert domain provides alert management for traveler safety monitoring. It handles alert creation, routing, escalation, and resolution for duty of care scenarios including geofence triggers, SOS activations, and safety threshold breaches.
Key Features#
- Traveler safety alert creation and lifecycle management
- Geofence-triggered alert generation
- Alert routing and escalation workflows
- SOS activation alert handling
- Alert severity classification and prioritization
- Organization-scoped alert management
- Integration with traveler location tracking
- Alert resolution tracking with audit trail
Use Cases#
- Generating alerts when travelers enter or exit geofenced areas
- Managing SOS activation alerts with escalation to response teams
- Monitoring traveler safety thresholds and generating proactive alerts
- Tracking alert resolution across duty of care operations
Integration#
Integrates with traveler management, geofencing, and general alert systems for comprehensive duty of care alert handling.
Last Reviewed: 2026-02-05