Systems Integrators Management

Overview#

The Systems Integrators Management module provides centralized administration of partner organizations (Systems Integrators) that operate within the platform hierarchy. Manage SI onboarding, tenant allocation, feature access, resource quotas, billing relationships, and activity monitoring from a single console, enabling a scalable partner ecosystem with appropriate governance and oversight.

Key Features#

• SI Lifecycle Management - Create, configure, suspend, reactivate, and decommission Systems Integrator organizations through structured workflows. Each SI maintains its own profile with contact information, business type, industry vertical, geographic region, and billing details.

• Tenant Allocation and Control - Define how many tenants each SI can provision, set default tenant configurations, and manage tenant creation permissions. SI administrators can self-service provision tenants within their allocated quotas, with optional approval workflows for additional capacity.

• User Management - Control user limits per tenant and across the SI portfolio, manage administrator delegation, and configure cross-tenant access permissions. Track user distribution, activity patterns, and concurrent usage across the SI's tenant base.

• Feature Access Control - Configure which platform features are available to each SI from core capabilities through premium and beta features. Set feature-specific usage quotas and API access controls to match licensing agreements and operational requirements.

• Resource Quotas - Set and monitor resource allocation limits across storage, compute, network, and API consumption. Progressive alert thresholds at configurable levels provide early warning before hard limits are reached, with both soft (warning) and hard (blocking) enforcement options.

• Billing and Licensing - Support multiple billing models including pay-as-you-go, subscription, enterprise contracts, and reseller pricing. Track license allocation, utilization, and expiration across the SI's tenant portfolio with usage-based charge tracking.

• Activity Monitoring - Real-time dashboards showing tenant activity, user login patterns, feature usage, API consumption, storage trends, and error rates across the SI's entire portfolio. Filter by time range, tenant, user, or feature for targeted analysis.

• Tenant Transfers - Transfer tenants between Systems Integrators while preserving all data, user accounts, investigations, and audit history. Transfers include compatibility validation, capacity verification, and notifications to both parties.

Use Cases#

• Partner ecosystem management for platform operators who enable Systems Integrators to deliver the platform to their own customer base with appropriate controls and oversight.
• White-label deployments where SIs brand and configure the platform for their customers with independent tenant environments, feature sets, and billing relationships.
• Quota governance ensuring fair resource allocation across the partner ecosystem with proactive monitoring, graduated warnings, and enforcement that prevents any single SI from impacting platform performance.
• Portfolio visibility giving platform operators insight into how the partner ecosystem uses the platform, identifying growth opportunities, at-risk relationships, and optimization possibilities.

Getting Started#

1. Define SI Template - Establish default configurations, quotas, and feature sets for new Systems Integrator onboarding.
2. Create SI Organization - Provision the SI with profile details, administrator credentials, and initial resource allocations.
3. Configure Features and Quotas - Enable appropriate features and set resource limits based on the SI's licensing agreement.
4. Establish Monitoring - Configure activity dashboards and quota alert thresholds for operational visibility.
5. Enable Self-Service - Allow SI administrators to provision and manage tenants within their allocated quotas.

Availability#

• Enterprise Plan: Included (unlimited SIs, full quota management, activity monitoring, tenant transfers)
• Professional Plan: Not available (Systems Integrator management requires Enterprise Plan)

Last Reviewed: 2026-02-05