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Overview#
The DoC (Duty of Care) Provider domain manages service providers within the duty of care ecosystem. It handles provider registration, capability management, dispatch routing, and performance tracking for organizations that provide duty of care response services.
Key Features#
- Provider registration and onboarding workflows
- Provider capability management and service declarations
- Dispatch routing based on provider capabilities and availability
- Provider performance tracking and quality metrics
- Organization-scoped provider management
- Provider status and availability monitoring
- Service level agreement tracking
- Provider audit trail for all operational actions
Use Cases#
- Registering and managing duty of care service providers
- Routing dispatch requests to providers based on capabilities and location
- Tracking provider performance and response quality metrics
- Managing provider availability and service level compliance
Integration#
Integrates with DoC incident management, traveler management, and dispatch workflows for provider-based duty of care operations.
Last Reviewed: 2026-02-05