Documentation rendue
Cette page rend le Markdown et Mermaid du module directement depuis la source publique de documentation.
Overview#
The Workforce Management & Shift Scheduling module provides comprehensive workforce coordination including organisational structure management, employee scheduling, time and attendance tracking, shift trading, overtime management, fatigue risk monitoring, and union/labour compliance. The system supports regional labour law compliance across multiple jurisdictions and includes union contract templates for major public sector unions.
Key Features#
Organisational Structure#
Manage the hierarchical structure of the workforce:
- Departments - Top-level organisational units
- Teams - Sub-units within departments
- Locations - Physical work locations
Employee Management#
- Create and update employee records with support for full-time, part-time, contract, and volunteer employment types
- Synchronise employee records with identity management systems
- Assign skills and certifications to employees
Shift Scheduling#
- Schedule Templates - Reusable shift patterns (daily, weekly, biweekly, monthly, custom recurrence)
- Schedule Periods - Time-bounded scheduling windows with draft, review, and published workflow stages
- Shift Instances - Individual shift occurrences generated from templates
- Shift Types - Configurable shift definitions (morning, afternoon, night, double, split)
Time and Attendance#
- Clock Modes - Fixed terminal, mobile GPS-verified, geofence-based, dispatch-integrated, and hybrid options
- Timecard Workflow - Submission and approval workflow with status tracking
- Auto-break Calculations - Rule-based break insertion
- Rounding Rules - Configurable clock-in/out rounding
Shift Trading & Bidding#
- Three trade types: mutual swap, shift giveaway, and open shift pickup
- Policy-based approval workflow with supervisor review
- Seniority override rules
Overtime & Compensation Time#
- Overtime Equalization - Track and balance overtime distribution across team members
- Callback Events - Support for court time, mandatory overtime, voluntary overtime, holdover, early call-in, and training
- Comp Time Banking - Track accruals, usage, payouts, adjustments, and expirations
- Forced OT Limits - Per union contract configuration
Fatigue Risk Management#
Continuous monitoring of fatigue indicators:
- 24-hour, 7-day, and 14-day shift hour tracking
- Rest hour monitoring between shifts
- Consecutive work day counting
Union & Labour Compliance#
- Union Contract Configuration - Contract-level rules for scheduling, overtime, and grievances
- Schedule Posting Notice - Configurable advance notice periods
- Grievance Tracking - Multiple grievance types including scheduling, overtime, seniority, discipline, safety, harassment, and discrimination with full resolution workflow
- Grievance Steps - Multi-step resolution workflow with mediation and arbitration
Use Cases#
- Organisations requiring efficient shift scheduling and workforce management
- Supervisors coordinating team schedules and resources across multiple locations
- Administrators ensuring compliance with labour laws and union contracts
- Operations teams optimising resource allocation and reducing overtime costs
- Compliance officers monitoring fatigue risk and scheduling regulations
Integration#
- Synchronisation with user authentication and identity management systems
- Role-based access control for scheduling operations
- Real-time schedule update notifications
- Event broadcasting for schedule changes and assignments
- Multi-jurisdiction labour law compliance including Ireland Working Time Act, UK Working Time Regulations, EU Working Time Directive, US FLSA, and Canadian standards
- Complete audit logging on all schedule changes and approvals
Last Reviewed: 2026-02-24